BOISE, Idaho (CBS) — The Idaho Transportation Department is recommending county sheriff's offices across the state to close up shop due to its on going DMV software issues.

The software has been plagued with frequent outages including all day on Monday. Earlier on Tuesday, ITD posted on social media that its system was up and running.

But the smooth sailing didn't last long.

"The @IdahoITD's Drivers License computer system has been crashing all morning long at our Benjamin Lane office, creating very lengthy delays in customer service," the Ada County Sheriff's Office said. "We understand many of you are frustrated. We are as well, and are eager for @IdahoITD to fix their problems."

ITD has received mounting pressure from the Idaho Sheriff's Association over the issues and has written Gov. Butch Otter a letter seeking a resolution.

"We are extremely frustrated with the new system and the implementation of that system by ITD director, Alberto Gonzalez," the association said. "Unfortunately, the Sheriffs of the State of Idaho and their staff have taken the brunt of the customers' dissatisfaction."

Gonzales says there have been 40 hours of outages this year, and agrees that it's time for a solution.

"Like all 50 states in the nation. We rely heavily on these third party vendors to provide certain services that we are able to provide. so we work very closely with our partners and we've been very patient with this particular vendor but now that the outages have just persisted, we know that its just time to figure out an Idaho solution and we believe we have that in place," said Gonzales.

The Idaho Sheriffs' Association held a news conference Tuesday to discuss the issue.

"We believe it's time to scrap that system," Sheriff Kieran Donahue said.

Donahue expressed concern about the systems not being able to display driver information when running licences in the field.

"When our officers in the field run information. It's not giving us current, accurate data if someone has just renewed a driver's license, somebody has a license that is potentially suspended or revoked. We don't have that information."

Governor C.L. “Butch” Otter issued the following statement regarding the issues:

“The recent upgrades that ITD installed to replace an outdated 30 year old mainframe were vital not only for the operational integrity of our system but also to ensure that the private information of our citizens remains safe and secure. However, it is obvious the system is not yet fully functional for a variety of reasons and that is causing problems and frustration around our state.

I share the concerns voiced by Sheriffs and members of the public who have experienced delays as the issuance of drivers licenses has slowed even after these upgrades were implemented. My office will convene a working group comprised of all affected stakeholders, including ITD, the Idaho State Police, the Idaho Sheriffs Association, and the Idaho Association of Counties, to resolve these issues as quickly as possible. In the meantime I would ask the public and everyone else affected to exercise patience with our state, county and local government employees who are doing the best they can with the new system, until the problems can be identified, prioritized and resolved.”

It's unclear how long ITD is recommending the sheriff offices to close.

Gonzales says to contact ITD to get an extension, letter, or supporting document if there are concerns about a supporting document.

ncG1vNJzZmihlJa1sLrEsKpnm5%2BifK%2Bx1qxmpaeTlrlwtdOdZKudk6S6rrHNnapmm5ykwKq6xmaqoZ2inrOnec6fnaKblah6pcHEZquoZZ%2BjtLC1zaBknaWmYsCwstOwmKudXZ7AtMHErA%3D%3D